BullionStar Review: Does It Ship to Canada? Fees, Storage and Shipping Checked

Last reviewed: 9 November 2026. Sources are linked in the text.

Gold in Canada may earn a commission if a reader buys through a BullionStar link on this page. That commission does not change the price a reader pays. We have not personally purchased from BullionStar or opened an account there. This review reports what the company publishes about its own fees, storage, shipping and policies, not a first-hand purchase.

Does BullionStar serve Canadian customers?

This is the question we checked first, before anything about fees or products, because it decides whether the rest of this review is even useful to a Canadian reader.

BullionStar is a Singapore dealer. Its site also runs separate stock and shipping operations for the United States and New Zealand, each with its own domestic-only shipping page. Reading those pages on 9 November 2026, we found that the “Stock Location” selector in the site header offers exactly three choices: Singapore, United States, New Zealand. There is no Canada option there, and no Canadian-dollar option in the currency selector either, which lists US, Singapore, New Zealand and Australian dollars, the euro, pound, Swedish krona and several cryptocurrencies, but not CAD.

We also searched the full text of BullionStar’s own Terms and Conditions, a document of just over 150,000 characters. The word “Canada” does not appear in it once.

Despite that silence, Canada is not absent from BullionStar’s actual order process. We added a regular silver bar to a shopping cart (not a Bullion Savings Program unit, which can only go to vault storage) and selected “Shipping by Courier from Singapore” at checkout. The checkout’s new-customer form lists Canada both in its general nationality and address-country fields and, separately, in a shorter 67-country list tied specifically to the “Ship to a Different Address” shipping field, alongside countries such as Australia, the United Kingdom, Germany and Japan. So BullionStar’s Singapore operation does currently treat Canada as an eligible shipping destination for a courier order, as of our check on 9 November 2026.

We could not go further than that: we were not able to make the checkout’s fee calculator produce a Canada-specific shipping cost (details under “Shipping to Canada” below), and there is no Canadian vault storage option, only Singapore, the United States (Casper, Wyoming) and New Zealand.

Our conclusion: BullionStar does serve Canadian customers today, in a narrow and only partly documented way, through international courier shipping from its Singapore stock. It is not built around Canada the way a Canadian dealer is, and several things that matter for a Canadian buyer, the real shipping cost, any customs or brokerage handling, and CAD pricing, are either unpublished or something we could not verify ourselves. The rest of this review covers what BullionStar does publish, with that limitation stated plainly wherever it applies.

At a glance

Head office: Singapore, 45 New Bridge Road. Separate US stock/shipping (bullionstar.us, Casper, Wyoming vault) and New Zealand stock/shipping (bullionstar.co.nz).
No Canada-specific stock location, vault or currency. Orders to Canada run through the Singapore stock location’s international courier shipping.
Products: gold, silver, platinum and palladium bars and coins from several refiners and mints, plus a fractional-gram “Bullion Savings Program.”
Prices shown in US dollars only on the Singapore-stock pages. No CAD display option.
Payment: bank wire, USD cash in person, card (USD), and several cryptocurrencies. No Interac e-Transfer or CAD bank transfer found.
No published RRSP, TFSA, LIRA or RRIF program. BullionStar’s help centre lists a “Precious Metals IRA” article, which is a US structure, not a Canadian one.

What it sells

BullionStar’s Singapore-stock catalogue, checked 9 November 2026, includes gold and silver bars and coins from refiners and mints such as Metalor, PAMP, the Perth Mint, Argor-Heraeus, Johnson Matthey, Tanaka Kikinzoku, Degussa and Nadir Refinery, along with platinum and palladium products. It also runs a “Bullion Savings Program” (BSP), which lets a customer buy and sell fractional grams of metal online and convert them to a physical bar later. BSP units can only be delivered to vault storage, not shipped, which matters because vault storage is only offered in Singapore, the United States and New Zealand, not Canada.

Prices, currency and payment

Every price we saw on the Singapore-stock buy pages was quoted in US dollars. A Canadian buyer has no CAD display option and no way to see an all-in Canadian-dollar price before checkout. Whatever a reader is quoted in USD will be converted to CAD by their own card issuer or bank at that institution’s exchange rate, which commonly includes a foreign-transaction fee on top of the exchange rate itself. BullionStar’s own site does not address this cost anywhere we found, so a reader should check their own card or wire provider’s foreign-currency fee before assuming the USD sticker price is the full cost.

Payment methods listed at the Singapore-stock checkout, checked 9 November 2026, were: bank wire to a US bank account, USD cash paid in person, online credit or debit card (USD), Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether Gold (XAUT), PAX Gold (PAXG), and bank transfers to BullionStar’s own OCBC, DBS or UOB accounts in Singapore, also in USD. We did not find an Interac e-Transfer option or any CAD bank transfer option. We searched BullionStar’s help centre and Terms and Conditions for a published minimum order amount and did not find one stated; we are not claiming there is no minimum, only that we could not find a published figure.

Shipping to Canada

As set out above, Canada appears as an eligible destination in BullionStar’s live checkout for orders shipped by courier from the Singapore stock location. What we could not confirm is the actual cost or transit time for a Canadian address. BullionStar’s published shipping fee schedule, in its own Terms and Conditions, covers US domestic shipping only (a flat USD 7.99, free over a USD 98 order). We found no published Singapore-to-Canada shipping rate, and the checkout’s live fee calculator would not switch away from a USD 39.06 “USA” quote when we set the destination to Canada and tried to force a recalculation.

We also could not find anything on BullionStar’s own site addressing Canadian customs clearance, brokerage fees charged by couriers, or how a shipment would be treated at the border. Separately from BullionStar, Canada Revenue Agency’s own published guidance (GST/HST Memorandum 17-1, dated July 2026) defines a “precious metal” for GST/HST purposes as gold or platinum bar, ingot, coin or wafer refined to at least 99.5% purity, or silver at least 99.9% purity, and states that a supply meeting that definition is generally exempt from GST/HST. That is a general rule about Canadian tax treatment of qualifying bullion, not a statement about how a specific courier or the Canada Border Services Agency would process a BullionStar parcel, and it does not tell a reader whether a courier would still charge a brokerage fee regardless of the underlying tax exemption. A reader considering an international shipment should ask BullionStar’s own customer support, in writing, what courier they would use for a Canadian address, what it would cost, and whether any brokerage fee applies, before placing an order.

Storage and vaulting

BullionStar’s vault storage is offered in Singapore, the United States (Casper, Wyoming, run by a partner called The Wyoming Reserve) and New Zealand. There is no Canadian vault. A Canadian customer who wants to store metal with BullionStar would be storing it in one of those three jurisdictions, not in Canada.

For the US vault, BullionStar’s own FAQ, checked 9 November 2026, publishes this fee structure: the first year of storage is free from the date of a customer’s first purchase; after that, 0.39% per year for gold and 0.49% per year for silver and platinum, with a daily minimum fee of USD 0.19 per storage location; a vault withdrawal fee of USD 129 per instance; and a customer-requested physical audit fee of USD 249 per instance. Storage is invoiced once a year, on 1 March, or when metal is sold or withdrawn, whichever happens first. BullionStar states that stored metal is fully insured against all risks at full replacement value and is checked with five audit methods, and that customers can view photos of their holdings and generate a vault certificate online at any time.

Selling back

Selling metal back to BullionStar works differently depending on where the metal is. If it is already in BullionStar vault storage, the sale is done online, with no physical shipping needed. If the metal is outside vault storage, BullionStar’s own “Sell to BullionStar” page requires the seller to hand the metal over in person at its Singapore shop, or ship it to that Singapore address, within one business day of placing the sell order. For a Canadian seller shipping metal internationally, a one-business-day handover window to Singapore is, in practical terms, difficult to meet. This is a real downside for anyone who buys by courier rather than into vault storage, and it is a point where BullionStar’s published process does not fit a Canadian seller well.

RRSP and TFSA accounts

BullionStar’s help centre lists an article titled “Precious Metals IRA,” which refers to a US retirement-account structure. We searched BullionStar’s help centre and site search for RRSP, TFSA, LIRA and RRIF and found no equivalent program. This is an absence-of-evidence finding rather than a confirmed “BullionStar does not offer this,” but we found nothing describing any route to hold BullionStar-purchased metal in a Canadian registered account. By contrast, Silver Gold Bull, Gold in Canada’s other reviewed partner, publishes a program that runs through Questrade for exactly this purpose. A reader who specifically wants metal in an RRSP or TFSA should treat that as a point in favour of a dealer that publishes a Canadian registered-account program, which BullionStar, as far as we could find, does not.

What customers say

We tried to check BullionStar’s Better Business Bureau and Trustpilot profiles directly, the same way we did for Silver Gold Bull. Both attempts were blocked. The BBB page returned only a Cloudflare “Just a moment…” bot-check screen on two attempts on 9 November 2026, with no profile content loading. Trustpilot returned an explicit message saying our request had been identified as a bot and blocked.

What we can report is secondhand and unverified by us: a web search turned up a snippet of a BBB profile for a business named “BullionStar” at a Dallas, Texas address, matching BullionStar’s separate US entity, showing BBB accreditation since 24 July 2023 and an A- rating. A third-party aggregator site reported, citing Trustpilot, a 4.9 out of 5 rating from 1,511 reviews, with a most recent review dated 2 April 2026. We are flagging both figures as unconfirmed by us today rather than stating them as fact, because we could not load either source page ourselves.

How BullionStar compares with Silver Gold Bull

Silver Gold Bull is a Calgary-based dealer and Gold in Canada’s other reviewed partner. Figures below for Silver Gold Bull are taken from our existing review of it, last checked 31 October 2026; figures for BullionStar are from this review, checked 9 November 2026.

Dimension	BullionStar	Silver Gold Bull
Based in	Singapore, with separate US and New Zealand stock locations	Calgary, Alberta
Canadian vault or stock location	None found	Yes, Canadian head office; storage program includes Canadian vault options
Pricing currency	USD only on Singapore-stock pages, no CAD option	CAD (with some registered-account costs in USD)
Shipping to Canada	Canada listed as an eligible destination from Singapore stock; cost not confirmed by us	Free over CA$999; flat or cart-quoted rate below that
Storage fee (published)	US vault: 0.39%/yr gold, 0.49%/yr silver and platinum, after a free first year	Not published; depends on holdings and vault, per help centre
RRSP/TFSA program	None found	Yes, via a Questrade-based program
Selling back (non-vaulted metal)	Must hand over or ship to Singapore within 1 business day of the sell order	Lock a price, courier the item within 2 business days
Cryptocurrency accepted	Yes, several	No

Pros and cons

Pros

Canada is listed as an eligible shipping destination from BullionStar’s Singapore stock, confirmed live in checkout on 9 November 2026.
A wide product range across gold, silver, platinum and palladium, from several named refiners and mints.
Published US vault storage fees that include a free first year and a stated annual percentage after that.
Accepts several cryptocurrencies as payment, unlike Silver Gold Bull.
Online vault management: photos, audit protocols, and a vault certificate available at any time, per BullionStar’s own description.

Cons

No Canadian-dollar pricing, payment method, or vault location of any kind.
No published Singapore-to-Canada shipping fee; we could not get a live quote for a Canadian address despite trying.
Nothing on BullionStar’s own site about Canadian customs or brokerage handling.
Selling metal back that is not already in vault storage requires reaching BullionStar’s Singapore shop within one business day, which is impractical for most Canadian sellers.
No published RRSP, TFSA or other Canadian registered-account program, unlike Silver Gold Bull’s Questrade-based option.
No published minimum order amount that we could find, which cuts both ways: possibly convenient, but also unclear.
We could not independently confirm BullionStar’s BBB or Trustpilot standing today; both sites blocked our automated access.

Who it suits / who it may not suit

BullionStar may suit a Canadian reader if:

They are comfortable paying in US dollars and absorbing their own card or bank’s currency-conversion cost.
They want a product or refiner BullionStar carries that is hard to find from a Canadian dealer, and are willing to get a written shipping quote from BullionStar before ordering.
They want to pay with cryptocurrency, which Silver Gold Bull does not accept.
They are comfortable storing metal outside Canada, in Singapore or the United States, rather than needing a Canadian vault.

It may not suit a Canadian reader if:

They want a confirmed, published shipping cost and delivery time to a Canadian address before they buy. We could not get BullionStar’s own checkout to produce one.
They want to hold the metal in an RRSP, TFSA or other registered account. No such program was found.
They expect to sell the metal back without first depositing it into BullionStar vault storage. The one-business-day handover window to Singapore is a real obstacle for a Canadian seller.
They want Canadian-dollar pricing or a Canadian vault location.

Our view

BullionStar is a large, established Singapore dealer with a genuine international shipping option that currently lists Canada as an eligible destination. That is a real finding, not a technicality: a Canadian reader can put a Canadian address into BullionStar’s own checkout today. But the Canadian path stops there. There is no Canadian-dollar pricing, no Canadian vault, no published shipping fee for a Canadian address, and no registered-account program. Selling metal back, unless it is already in vault storage, requires reaching Singapore within one business day, which is not realistic for most Canadian sellers. Before ordering, a reader should get a written shipping quote and courier/customs explanation from BullionStar directly, and compare the all-in Canadian-dollar cost, including their own card’s currency-conversion fee, against a Canadian dealer such as Silver Gold Bull for the same item.

Sources

All read on 9 November 2026 unless noted otherwise. BullionStar: its Terms and Conditions (bullionstar.com/help/tnc), help centre index and articles at bullionstar.com/help, United States vault storage page and FAQ at bullionstar.com/vault-storage-united-states, “Sell to BullionStar” page at bullionstar.com/sell, buy pages at bullionstar.com/buy, and the live checkout at bullionstar.com/buy/checkout (reached by adding a product to cart). Silver Gold Bull comparison figures: Gold in Canada’s existing Silver Gold Bull review at goldincanada.ca/silver-gold-bull-review, itself last reviewed 31 October 2026. Canadian tax context: Canada Revenue Agency, GST/HST Memorandum 17-1, “Definition of Financial Instrument,” dated July 2026, at canada.ca. Third-party reputation (unverified by us, relayed secondhand): a web-search snippet of BullionStar’s Better Business Bureau profile, and a TradersUnion.com summary citing Trustpilot; we attempted to load bbb.org and trustpilot.com directly and both blocked automated access on 9 November 2026.

Correction log

None yet. This is the first published version of this review, dated 9 November 2026. If a reader spots an error, Gold in Canada fixes pages in place and states what changed, the same way it handles corrections on its Silver Gold Bull review.